Complaints

The Office of Fair Trading has found that historically, consumers have struggled to find a course of redress when dealing with estate agents, but the introduction of HIPs - Home Information Packs - ...

One of the joys of having your first home is the fun of redecorating or doing some work to it.

First time buyers often have properties that need 'a bit of work' doing to them, so you could ...

There are several factors to deal with when buying a property, ranging from the estate agent's representation and the Home Information Pack, through to surveyors, solicitors and conveyancers. ...

Despite the regulatory bodies keeping an eye on your utility suppliers there is always a chance that the service could fail to meet with your expectations.

Perhaps the cost is higher than ...

Small claims are the final recourse for action if you are unhappy with services or goods that have been supplied to you, and refer, amongst other claims, to court action taken by consumers to settle ...