Complaints...
Below are our articles on the subject of Complaints. If you can't see what you are looking for our other categories are displayed on the left under 'Our Quick Links'...
Complaints About HIPS
Consumers are now better protected if information in Home Information Packs is incorrect or omitted...
Complaints About Tradespeople
Employing tradespeople to do work on your home can go wrong, so know how to handle complaints...
Complaints With The Buying System
Buying a house means dealing with a big team and things can go wrong, so know how to deal with issues along the way...
Dealing With Bad Service in the Utilities Sector
You may have a query or grievance about your utility supplier so ensure you know how to deal with your query...
The Procedure for Making Small Claims
If you have a dispute with tradespeople or suppliers, the final port of call is the small claims court...